At Flowers by Post UK, we believe that everyone deserves an easy and accessible online shopping experience. Whether you are ordering for home delivery, corporate gifting, or event décor, our platform is designed to be inclusive and user-friendly. We are committed to meeting WCAG 2.1 AA standards to ensure that customers of all abilities across the UK can browse, select and purchase flowers with confidence.
Accessibility is embedded in our values. From our website’s navigation to our checkout process, every aspect is designed with inclusion in mind—so you can order with ease, clarity and independence.
Our website adheres to the Web Content Accessibility Guidelines 2.1, Level AA. This means our content is perceivable (e.g., alt text on images), operable (keyboard navigation), understandable (clear language and labels) and robust (compatible with various assistive technologies). We keep the experience consistent and reliable throughout every section of our site.
Flowers by Post UK is built to work seamlessly with screen readers like JAWS, NVDA and VoiceOver. We use semantic HTML, proper ARIA labels and meaningful headings so that assistive tools can interpret our content accurately. Whether you’re choosing a bouquet or completing a corporate order, everything is accessible.
We select fonts and colours with accessibility in mind: high contrast for readability, clear spacing for legibility, and responsive design for mobile and desktop. Our overall aesthetic supports both usability and the visual appeal expected when shopping for premium flowers online.
Accessibility is not a one-off task—it’s an ongoing commitment. We carry out periodic audits, user testing and maintenance to ensure our services meet evolving standards and user needs. We welcome feedback and use it to guide enhancements in our platform.
Flowers by Post UK is dedicated to serving both home customers and business clients across the UK. Accessibility ensures that every individual—regardless of ability or context—can order floral gifts for family, friends, offices or events with ease and dignity.
If you encounter any accessibility barrier or have feedback on how we can improve, please reach out to our accessibility support team. We treat every concern seriously and respond promptly to help you complete your order and feel confident in our service.
Our promise is simple: an accessible, inclusive, and seamless online experience for every customer at Flowers by Post UK.
