Flowers by Post UK stands behind every bouquet we deliver. Our fresh flowers guarantee and on-time delivery promise reflect our dedication to quality, consistency and customer satisfaction. Whether you’re sending a gift, decorating a venue or managing a business subscription, we guarantee freshness, punctuality and care in every order.
We promise that every bouquet is created with fresh, hand-selected stems from reputable growers. Each arrangement is crafted on the day of dispatch, carefully packaged and delivered to ensure maximum longevity. When cared for correctly, our flowers stay fresh and bright for a minimum of seven days.
If your bouquet arrives damaged or doesn’t meet our freshness standards, we’ll offer a replacement or full refund—no questions asked. We take pride in exceeding expectations with every delivery.
Our on-time flower delivery guarantee ensures that your flowers reach their destination promptly and safely. We coordinate with trusted couriers and local distribution centres across the UK to maintain punctuality. If an unavoidable delay occurs, we communicate immediately and offer fair solutions to ensure your satisfaction.
We’re committed to sustainability as well as quality. Our packaging materials are recyclable or compostable, and our delivery vans are planned on low-carbon routes wherever possible. Every order is prepared to travel securely, minimising waste while protecting your flowers throughout their journey.
All payments are processed through encrypted, PCI-compliant systems to protect your data. We maintain transparent pricing—no hidden charges or unexpected costs—so you always know exactly what you’re paying for. Flowers by Post UK values your trust and keeps every transaction safe.
Our guarantees apply throughout the United Kingdom, from London to Edinburgh, Cardiff and Belfast. No matter where you’re sending flowers, you can expect the same high standard of craftsmanship, punctual delivery and lasting freshness.
We are proud to be one of the UK’s most trusted online florists. Our guarantees represent more than policy—they are our commitment to providing every customer with reliability, transparency and genuine quality. When you choose Flowers by Post UK, you’re choosing service built on care, expertise and trust.
